The Dealer Impact Blog

No Indexing Guarantee From Google Flash Crawls

By David A. Utter

Crawlers may miss things inside SWF

Just because Google says they pry out the text content from Flash files and make them searchable may mean less than webmasters think.

Flash represented a surefire way to keep content out of search engines. The algorithms that could chew through massive text files without a hiccup hit a brick wall when it came to the rich media content of a Flash file.

Google became the first engine to enable its crawler to peek inside Flash files and pull out indexable content; Yahoo should offer this at some future date. SEOmoz maven Rand Fishkin said it’s too soon to get excited about Google indexing Flash.

“Flash content is fundamentally different from HTML on webpage URLs, and being able to parse links in the Flash code and text snippets does not make Flash search-engine friendly,” said Fishkin. “But I don’t believe web developers should be any less wary than they’ve been in the past about Flash-based websites or Flash-embedded content.”

Out of several reasons Fishkin listed for keeping a wary eye on Flash indexing, one stood out. “There’s no ‘test my site’s Flash file crawlability’ feature that I’m aware of, leaving us very much in the dark about exactly how the engine’s going to parse your material,” he said.

One should hope that Google will work on such a feature, and add it to their Webmaster Central toolset. If Google demonstrates to webmasters what the crawler sees, that would be a boon for Flash’s owner Adobe.

Webmasters who avoid Flash for SEO purposes now may rethink its use with a reliable method of finding out how well Google indexes a Flash file. That would lead to more sales of Adobe’s developer tools, something we think they want to see.

10 SEO Myths Debunked

Confused about SEO? You’re not alone. We reached out to leading SEO gurus, including Google’s search evangelist and Danny Sullivan from Search Engine Land, to uncover the truth behind the most common myths.

Attending an ad:tech San Francisco panel on search engine optimization, one fact came apparent almost immediately: There is a ton of misinformation out there when it comes to SEO.

While iMediaConnection covers developments in search faithfully, we often leave it up to our readers to update their understanding of the field. But for this particular story, we elected to take a slightly different approach.

To address some of the more common misperceptions about SEO, we asked several SEO experts to tell us about the most common myths they hear from their clients.

Here’s what we found.

Myth #1: SEO is all about secret tactics

Reality
I talk to a lot of people about SEO, plenty of whom are new to it. I’d say the most common myth is that SEO involves all “secret” tactics requiring you to buy links or trick the search engines, and that no one in the industry can be trusted. In reality, there are a lot of simple but effective techniques that even the search engines will tell you to do that can increase traffic. And there are plenty of people who are not snake oil salespeople who can provide this useful service.

A good place to start the process is to look at your analytics. There are a variety of tools, including some from Google, that spotlight if you have problems being accessed by search engines. I also like a top-down approach. You start from the homepage and ensure that it is search engine friendly, then work your way back through the site going down the paths that are most important to your business.

Myth #2: SEO means optimizing only for Google

Reality
True, Google is the dominant search engine in many parts of the world, accounting for 60 to 90 percent of all search traffic; but if you think all search engine optimization is for Google, you have missed the online marketing love boat and should return to work at your mimeograph machine.

Yahoo, MSN and hundreds of special interest sites, along with vertical or category-specific search engines, are crawling and indexing your content. The art and science of SEO includes optimizing for vertical information sites, news and social groups as well.

So, what’s the best SEO strategy? While being aware of technological pitfalls and linking advantages is important, stop optimizing for Google and start optimizing for your intended audience. Building search-friendly sites in a content-friendly environment is the best way to win.

Kevin Ryan is vice president, global content director at Search Engine Strategies and Search Engine Watch

Myth #3: Submitting your site to thousands of directories helps

Reality
I get countless spam emails promising to get me the top listings in Google by submitting my site to thousands of web directories. It’s easy for anyone to start a web directory these days. Just buy some web directory software, and you’re good to go. That’s the danger! There is a proliferation of web directories from all the web entrepreneurs using web directory software, or some kind of PHP directory script.

Many web directories are brand new “out-of-the-box” and they don’t have authority, aged domain, or a strong inbound link profile. So, submitting to these directories will not provide any substantial type of SEO lift you might hope for. The reality of the matter is that some of those submissions may actually put your site in a “bad neighborhood” and hurt your SEO efforts.

Here are some factors to look for in a quality web directory:
1) Quantity of inbound links
2) Quality of inbound links
3) Age of domain
4) Topical relevancy to your site
5) Human-edited is better than automated because editorial control tends to lend itself to quality
6) How frequently the directory gets crawled (check the Google cache)
7) The directory itself ranks in the search engines — this can be a sign of authority and can drive clickthrough traffic
Are their links direct, static links or are they redirected to your site?

Bottom line: Web directory submissions do help. However, it’s better to cherry pick a handful of the most reputable/authoritative web directories instead of taking the easy way and shooting yourself in the foot by using an automated process to submit your site to thousands of directories.

Myth #4: SEO is free

Reality
Just because it’s not “paid search” (SEM), doesn’t mean it’s free.

The costs associated with SEO are:
1) SEO consultant
2) Programmer/graphic designer
3) Link development
4) Do-it-yourselfer’s time (based on hourly rates)

Depending on the website and campaign objectives, an SEO campaign could cost a few thousand dollars per month to tens of thousands per month.

Metrics to measure SEO success are:

1) Keyword ranking
2) Website traffic
3) ROI
4) Brand awareness/brand engagement

Sandler’s practice, which can be found at ShimonSandler.com, appears as the top result (behind a directory) on Google for the combined terms: “SEO Consultant.”

Myth #5: Keywords need to appear everywhere

A popular myth (brought on by people reading old SEO information that is not relevant to the current marketplace and optimization software that was programmed many years ago) is that you should put your keywords everywhere to rank as best you can. The truth is that Google’s current relevancy algorithms favor more natural writing that includes a more diverse and realistic set of text with more variation in it. Some common variation strategies include using both the plural and singular versions of a keyword, changing the order of words in a phrase and adding relevant modifiers to page titles and headings.

Four or five years ago if you wanted to rank for “credit cards” you would put that phrase in your page title, in an H1 tag on the page, and in most of your inbound anchor text to that page. If you wanted to rank for the same phrase today, you might put a modifier word or two in the page title, opting for something like “Compare Credit Cards Online.” Within the page copy the heading might be something more like “Apply for a Credit Card Today.” Rather than focusing on the core phrase, this strategy still gets you decent coverage for it, but also helps the page rank for a much wider net of related keywords, and it makes the page much less likely to get filtered. You should also mix up your anchor text as well, if possible. If every link to a site has the exact same anchor text it doesn’t look natural.

In addition to Wall’s SEOBook.com site, he has also launched the SEO Training program to help interactive marketers better understand SEO.

Myth #6: SEO is a one-time event for a website

Reality
It’s logical that a dynamically changing database of information (a search engine) requires recurring and systematic website optimization strategies and tactics.

SEO must be anchored with multi-disciplinary teams of interactive specialists who focus on website development, usability and search engine friendliness. In regard to SEO, we investigate how a search engine works to discover the requirements for acquiring natural search traffic. Our methodologies are described best in Google’s Guidelines. Following the principles of this document and taking advantage of many years of compliance, we have modeled an SEO methodology utilizing both one-time and recurring modules to produce a list of SEO client observations of success over a 12-year period. These are the factors known to contribute to SEO success, and our team is constantly aware of this when serving client needs.

Usually, the first three-modules are one-time events: keyword research, diagnostic audit and diagnostic audit modifications. The remaining three modules are recurring by nature: website and competitive analysis, page editing and optimization and link building strategy implementation. The recurring components work in sync with the way search engines work. They come into play when creating new websites, dealing with competitive pressures, adding new or dynamic pages, changing content and ongoing link profiling.

Myth #7: SEO will take years to return results

Reality
A professional SEO process begins with a “needs assessment,” documenting past, current and future activities related to natural search (SEO). When allowed to provide our process and methodology, complex websites have returned excellent natural search results within 30-90 days.

A critical path to quick wins is having proper measurement metrics in place. Benchmarking natural search status prior to SEO implementation is also important for setting up your SEM scorecard. Measuring lift is easily accomplished by measuring non-brand keyword traffic and/or revenue using web analytics and/or interactive marketing analytics.

The “SEO assessment and measurement process” is distributed to provide stakeholders with critical data about SEO expectations and ROI. Clearly, statements about SEO results and expectations have long been misunderstood or even abused within the search community, primarily due to a lack of professional guidelines and/or industry standards.

Companies seeking SEO services must look for SEM qualifications. SEO best practices are now available to mitigate abuses creating false expectations, and no one has to wait years to see results.

Bruemmer is a regular contributor on search for iMediaConnection.

Myth #8: PageRank is the critical measure of a site’s success

Reality
PageRank was a rather defining aspect of early Google search. Today, however — while PageRank still plays a role — we use more than 200 signals in ranking search results. This means that webmasters who focus primarily on PageRank are missing the bigger picture and overlooking aspects of their website that they have more control over. Of particular note, PageRank is focused on the issue of a page’s importance, whereas a larger component in determining search results is relevance. We aim to deliver results that are relevant to the query typed into the search box, the area where the person is searching from and, in many cases, even each person’s own demonstrated interests, based upon search history.

At the core, though, what generally makes a site successful is original and compelling content and tools. For a given set of pages, PageRank may fluctuate, and rankings do shift as the internet evolves. But in the end, what’s most important is consistently happy users: people who bookmark and share your site, who understand and respect your brand and who can confidently and seamlessly make that purchase.

Myth #9: Accessibility doesn’t really matter

Reality
Too many webmasters have thought of accessibility as an afterthought, as a “nice to add” feature for the blind or for a hypothetically small number of people on dial-up or super old computers. However, folks browsing the web on an iPhone can’t do anything on a site that has all its content and navigation in Flash. Business folks wanting to make purchases on the go using a low-bandwidth connection may find many of today’s multimedia-heavy sites simply unusable. And, especially relevant to your page’s ranking in search results, Googlebot cannot understand the meaning of photos or videos.

Site accessibility — by users on a wide variety of browsers and connections and by search engine bots — should be one of the first things webmasters focus on. If users can’t effectively use your site, you lose business. And if Googlebot can’t access or understand your site, you lose traffic.

Here are a couple of best practices: Make the bulk of your content and navigation text-based, optionally adding multimedia to spice things up. Next, test your site using mobile phone browsers and ideally even a text-based browser such as Lynx. We have more details in our official Webmaster Central blog, here and here.

Myth #10: Google has an adversarial relationship with webmasters and publishers

Reality
We view webmasters as our allies, and that’s not just pie-in-the-sky idealism. Helping webmasters get great content into Google benefits everyone — the webmasters, Google and our millions of users. That’s why we created Webmaster Central, which features a collection of powerful webmaster tools, our official webmaster blog, a forum featuring Googler and non-Googler search experts and help documentation in more than two dozen languages.

We are, of course, a bit constrained in what we can disclose about the subtleties of our ranking algorithms and such, largely to protect against unscrupulous folks who attempt to deceive both Google and our users. I was a webmaster myself for many years, so believe me, I know that can be frustrating. However, we’ve been sharing an increasing amount of information with site owners over the last few years, providing insights into how Googlebot sees a site’s pages, what keywords these pages most commonly show up for in our search results and so on.

Of greater importance, though, we’ve been supporting more two-way communication. We have a message center in our Webmaster Tools where we can, for instance, let webmasters know that their site has been hacked. And we have dozens of experienced Googlers from our Search Quality team who spend a lot of time reading and posting in our Webmaster Help groups and attending conferences around the world, answering questions and building up communities of search experts.

 Source: http://www.imediaconnection.com/content/19804.asp

Great video on SEO

http://videos.webpronews.com/2007/11/01/seo-where-do-i-begin#

Location, Location, Location

If you were going to build a new physical location for your dealership, the “where” would be as, if not more, important than the “what.” After all if potential customers couldn’t find you, then buying a vehicle from you becomes all but impossible.

Not coincidentally, the same principle applies online. If your customers and prospects can’t find you, you don’t exist. Having a memorable and intuitive web address will help, but the number one thing you need to do is ensure that your site plays nice with the world’s biggest search engines (Google, Yahoo!, Ask.com, MSN, etc.). It is those sites that determine your “location” online. Being near the top of the first page on Google is like having your dealership at the intersection of town’s two main drags — it’s so easy to find that your customers can’t help but come across it from time to time.

Search engines are the maps of the digital landscape. And products like Dealer Impact’s Rank King can use a variety of strategies and tactics to ensure that you grab a piece of prime digital real estate. That’s the “where” of the digital marketing game… and it’s at least as important as the “what.”

D. Jones
Marketing Strategist/Creative Consultant
SmackDabble, LLC

SEO lessons Nike and Tiffany’s didn’t learn

by Lisa Wehr

Published October 17, 2007 in iMedia Connection

A newly released Oneupweb study of retailers reveals some startling facts about the power of optimizing for search.

Quick, who’s the largest online retailer of shoes? Nike? Footlocker? Payless? Timberland? Not even close. The winner is Zappos.com, an eight-year-old company that, until recently, had little or no brand recognition. In 2006, Zappos.com sold more than the online sales of all the well-known brands listed above, combined.

Recently, Oneupweb looked at the top 100 online retailers, including some of the world’s most recognizable brands, to see how well they optimized their websites. What we found surprised even us.

Many of the world’s leading brands ignore SEO and maintain poorly optimized websites. In fact, 60 percent of the leading online retailers had little or no optimization on their websites. As the success of Zappos.com and other savvy internet marketers illustrates, extraordinary customer service combined with sound SEO can help a company overcome the obvious competitive advantage of branding alone.

Nike just didn’t

Nike and brand marketing are synonymous. So, we were surprised to discover little or no sign of optimization on the company website. Someone searching for “athletic shoes” will not find Nike.com in the first three pages of Google results. In fact, the site barely shows up on page one of Google for the branded search term “Nike Athletic Shoes.”

Nike has an online visibility strategy. The company supplements its well-known branding efforts with paid online advertising for important keywords. Research indicates PPC campaigns are much more effective when combined with natural search. They aren’t in Nike’s case, leading us to speculate about how much more effective Nike’s online and offline marketing efforts could be if they were integrated into a well-executed SEO program.

Size doesn’t matter online

The beautiful thing about online retail is the way the medium levels the playing field. Huge warehouses and 500 worldwide locations mean nothing. Visitors don’t have to drive to a brick-and-mortar location; they are driven online to the retailer’s website. Retailers need only attract enough interested visitors to their sites and provide an excellent shopping experience after their guests arrive.

Searchers look for brands they know. However, Oneupweb’s recent research showed repeated examples of a well-optimized, savvy marketer successfully competing with a better known brand. Well-optimized websites position the challenger higher on non-branded keyword searches. The higher the position on search engines, the more traffic, conversions and sales.

Online, web-only jeweler Blue Nile outsells its much larger and more-well known competitor, Tiffany & Company. The Tiffany brand has been around 170 years; Blue Nile, eight years. Both sites are optimized, although the clear edge goes to Blue Nile when it comes to the degree of optimization and overall online customer service experience.

Well-optimized for a changing landscape

Our study did not include the use of new media as a criterion for the degree of optimization on a website. Nevertheless, we found that top online retailers who have well-optimized websites are 60 percent more likely to have corporate blogs or podcasts. This reflects a growing sensitivity to Google’s new Universal Search model specifically, and the growing popularity and viral power of blogs and podcasts overall.

Amazon.com, the leading online retailer for all three studies Oneupweb has conducted since 2003, uses blogs and podcasts in addition to many other sound SEO and SEM practices. Furthermore, the company constantly solicits user feedback and reviews to generate loyalty, links and social support for its products and services. The results speak for themselves.

Consider the opportunities

Our study should be good news to most online retailers. For those who do optimize well, it means an existing competitive edge that will allow them to compete successfully with some larger, more established brands.

And for those large brands that do not optimize well, there is a great opportunity for growth in the best or worst of years. Either way, there is much work to be done; work that can result in greater traffic and revenue.

http://www.imediaconnection.com/content/17011.asp

Attention Car Dealerships: Google Doesn’t See, Google Reads.

Whether you’re creating a new car dealership website or maintaining an existing one, the chances are great that you’re doing so with the intention of your website being your ultimate marketing tool. You want it to be found by potential customers, who will peruse your “virtual dealership,” find what they are looking for, and eventually purchase a car from you.

But do you know how a website “gets found” by potential customers? Sure, you have your web address in your off-line advertising, but is that how the majority of people will find you?

Nope. Chances are, they will find you through a search engine like Google. If you show up on the first two pages, that is.

So how does that happen? How do you get Google to find your website, much less make your site “appear” on the first couple pages?

Well, it can be complicated, and no two search engines or websites are exactly the same. That’s why people like Dealer Impact Search Marketing exist: their full-time job is to be search engine experts, and to propel your site to the top of the rankings.

But there is one simple thing you can do to give your site a HUGE advantage: include content. Lots of content. Content on every, single page—including the home page.

Why content? Because Google doesn’t see, Google reads. The words on your page (and in tags like the alternate text for images) are what Google actually analyzes to figure out who you are and what you do. If your homepage (remember, your homepage is the most important page to have content on) states clearly that you are a Des Moines Car Dealer, you are increasing your chances that Google will rank you for “Des Moines Car Dealer.”

So, all those pictures of Fords you have on your homepage? Google doesn’t know they’re Fords. You have to tell Google they are Fords, just like you have to tell Google you’re in Des Moines. And not Des Moines, Washington, but Des Moines, Iowa.

Seem simple? It can be– it just takes a little bit of background into what Google really does, and how you can “optimize” your site according to Google’s strengths and weaknesses.

Of course, there’s much more to it than content. But it’s a great rule of thumb to have content on every page of your site, really outlining what that page is all about. It’s a step in the right direction for the do-it-yourself search engine marketer.

But if you notice your rankings falling, or your competition seems to have an edge, don’t be afraid to call in the pros that optimize web pages for a living. After all, the farther down you are in the rankings, the less of an opportunity you have to find that next big customer.

Jamie Wilson
Dealer Impact Search Marketing

Dealer Websites Built in Flash are Pretty… Invisible

When an auto dealership is considering a new website, one of their first considerations is typically the look and feel of the site. Dealerships pride themselves on the image they project to their customers, so it’s natural that they are drawn to great looking websites.

One trend in the auto web design industry is the “flash” website. You’ve seen these sites—they take a while to load, they move very fluidly and have great graphics and navigation, and usually they play some sort of movie upon loading.

But don’t be fooled: Flash sites will kill your search engine traffic.

Flash sites look good, and they’re an easy sell to dealers who don’t understand the downsides of using flash as the basis for an entire website. Flash has been the demise of many unsuspecting sites, so let me explain a few facts before you get fooled by flash.

Flash websites started out as an easy way to integrate video and animation onto a website, most commonly used for the introduction page of a site (you’ve probably seen this, unless you’re like most people and immediately click “skip intro”). Now that the use of flash is becoming more commonplace, entire websites are being built in flash.

So why is this bad? To put it simply, flash websites are essentially a huge movie file instead of a traditional website (that’s why when you visit a flash site, you first must install a plug-in to view Flash if you don’t already have one, and then kick back and wait for it to load). When a search engine robot arrives at your homepage, they just see a movie file, not a page full of good text and links to read and analyze.

This doesn’t work out very well for the friendly little search engine robot, because he can’t download flash movies. Even if he could, there’s no way for him to read anything in the movie to figure out what the page is all about and what it should rank for—it’s just images (even the text in a flash movie is really an image).

So what does he see? Just an empty page. Instead of your big, beautiful, flashy site, Google just sees an empty page. If Google can’t read and analyze the text on your site, Google is certainly never going to rank you for anything.

This leads us to another problem: the rest of your site.

If your whole site is built in flash, and the Google robot can’t even see flash, then he can’t see that you have any pages besides your homepage. This makes a lot more sense when you visit a flash site like http://www.automaxhyundaibrokenarrow.com/. Just click on a few of the pages up in the navigation bar, and look at your URL. It never changes because you’re not actually going to a different page, just a different part of a big movie file (like skipping to a scene on a DVD.) This website is just one page, and one page websites rarely get ranked.

Getting ranked by the search engines for your target terms is vitally important to online businesses—and it’s becoming increasingly important for offline businesses just because so many consumers begin their buying process online. If they find your dealership first, you are ahead right out of the gate. Flash websites are an immediate handicap—the search engines just can’t read them, so they generally ignore them altogether.

Flash can be a great technology, when it’s used like it should be: as a movie. A nice embedded flash movie within your html web page can be a great way to show off a new vehicle, advertise a special, or just get your customer’s attention. But when your whole website is created as one big flash movie you’re essentially invisible to Google, rendering you invisible to your potential online customers.

Don’t be fooled by flash. Do the research before buying a website, and be sure to make search engine visibility a priority. You wouldn’t build a new dealership in the middle of nowhere—you want to be where the traffic is. Internet traffic is on the search engines: if you’re not ranked, you might as well be invisible. Just like a website built in flash.

Jamie Wilson
Search Engine Marketing Specialist
DealerImpact.com

And, on a related note, check out this post from Blogpro Automotive:
http://blogproautomotive.com/2007/07/13/search-engine-basics-an-introductory-lesson-to-basic-internet-search-and-how-it-is-evolving/

End Searcher Optimization: the New SEO

Good article on Search Engine Optimization

Seems the world isn’t waiting for anyone to catch up.

In a recent ClickZ column, long-respected SEO (define) guru Mike Grehan suggested we search Ask.com for “Spider-Man 3.”

There we glimpse into the future of search engine results. Welcome to universal search.
Mike speculates: “With the three-column approach, I can’t imagine why I’d ever scroll down the page, let alone click through to a second (did people really click through to the second page in the Fred Flintstone SEO era?).”

How’s that for a punch between your peepers? Grehan continues:
End users are lazy and don’t have a clue what they expect to see when using search engines. I know. I’m an end user, and I’m as stupid as the next one when it comes to using search engines. But think of my delight when I throw in a vague two- to three-word query and find a page that answers even more of my potential questions before they’ve been asked.

What does it mean for SEO professionals moving forward? It means we’ve finally reached point where better marketing counts — and not H1 tags.

Yeesh, and you thought optimizing for those pesky text and link spiders was hard. How are you going to optimize now? (Do I even need to mention what’s happening to online traffic costs?)
It’s telling when search engine results answer more questions and give a superior visitor experience than the majority of so-called optimized pages. Search engines have been doing one thing most SEO efforts and marketers refuse to do: they’re aggressively focusing on end searchers. What a concept.

These new algorithms try to anticipate their wants, needs, and time, possibly even pique their imagination. Search engines are merely a reflection of what people want; complex algorithms and crawlers are only a means to that end. Search engines are bigger visitor advocates than most sites.
Sad.

So what’s the answer to the challenge ahead? In his column, Grehan asks my brother and me to come up with fresh descriptions to replace the tired SEO/SEM terms people love to churn out in decks and at seminar parties.

I don’t want to change things too much. So let’s keep it simple. Instead of SEO, let’s try ESO, for “end searcher optimization.”

Friday, Jun. 22, 2007 at 3:59 am
Grock.com
http://www.grokdotcom.com/2007/06/22/end-searcher-optimization-the-new-seo/