The Dealer Impact Blog

Video Has Officially Arrived

Nothing has changed the way consumers use the Internet quite like video. Youtube.com and its brethren have fulfilled the true multi-media promise that was made back when we were all still on dial-up. We knew the day would come… and it has arrived.

So what’s made it happen? Well first of all, well over 50% of all internet users in the United States now have high-speed internet access. Secondly, simpler video editing software and less expensive video cameras have made user-created video affordable to middle America.

Video and multi-media are no longer nice-to-haves for dealership websites… it’s a must have to remain competitive. In fact, video has been shown to increase click rates and the time a user spends on your site.

In short… It’s time to make video a part of your dealership’s web system.

D. Jones
Marketing Strategist/Creative Consultant
SmackDabble, LLC

A Brand Is A Promise

I’m often asked about “branding” in terms of a company’s name, logo or tagline. Although these three elements are important, they constitute a small fraction of your brand.

Instead of thinking about your brand in terms of logos and taglines, think of your brand as a promise. Your brand is the promise you make to customers, employees, strategic partners, the media and everyone else. When you talk about brand, you’re really talking about experience — the experience an individual can expect each and every time they interact with your company. This extends to every touchpoint of your business, from calling customer service, visiting your showroom, clicking out to your website and returning to your dealership for service.

Thinking about branding in these terms forces you to ask different questions about how you run and position your business. Branding in this way can have dramatic effects on your business — effects that changing up a logo or tagline will never have on their own.

D. Jones
Marketing Strategist/Creative Consultant
SmackDabble, LLC